Refund policy

§6 Right of revocation of the customer as a consumer:

Right of Revocation

Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to his or her commercial or self-employed professional activity:

Revocation Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.

Individualized products are excluded from the right of revocation.

In order to exercise your right of revocation, you must inform us

Von Schollenberger UG (limited liability)
Lisa Schollenberger
Jahnstraße 23
D-72762 Reutlingen
Email info@vonschollenberger.de

by means of a clear statement (e. g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, but it is not mandatory.

Consequences of Revocation

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the most favorable standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this refund, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.

We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You bear the direct costs of returning the goods.

End of the cancellation policy

****************************************************************************************************

§7 Revocation Form

Sample revocation form

(If you wish to withdraw from the contract, please fill out this form and return it.)

To:

Von Schollenberger UG (limited liability)
Lisa Schollenberger
Jahnstraße 23
D-72762 Reutlingen
E-Mail info@vonschollenberger.de

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of consumer(s)

_____________________________________________________

Address of consumer(s)

_____________________________________________________

Signature of the consumer(s) (only if notified on paper)

__________________

Date

__________________

(*) Delete as applicable.